Effective as of 1 Sept 2020
Your permission to use the Site is conditioned upon the following use, posting, searching the site for member listings and conduct restrictions:
You agree that you will not under any circumstance:
Member Account Integrity
As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate and not misleading. You cannot create an account or username & password using the names and information of another person or using words that are the trademarks or the property of another party or vulgar, obscene or in any other way inappropriate.
You are responsible for maintaining your own username and password via our website. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
You are responsible for your customer account and any actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.
Backup & Data Storage
For administrative reasons, customer data and email subscription data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area). This is done to backup and preserve your data where it is needed to carry on offering a service to you.
We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a service is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).
We reserve the right to alter all service pricing and will advise all registered users/members of any changes.
Card & Payment Processing Data
We use third-party payment providers to handle card and payment processing data securely. We never see or store any card or payment information. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR) any other data is only used to process your purchase securely. In accordance with Article 6(1)(c) of the General Data Protection Regulation (GDPR), we need to retain data related to all purchases to fulfil our existing legal obligations to account for tax and VAT on all transactions.
Subscription Period & Free Trials
After satisfactory payment of the subscription fees and supply of your username & password you will have access to the website, and the services provided by the website for your subscription period.
To avoid any disruption of service your subscription will automatically renew at the end of each subscription period.
For annual subscriptions, you will automatically receive an email notification before your subscription expires notifying you of your forthcoming renewal and providing details of how to cancel your renewal.
Where we are unable to renew your subscription we will automatically suspend or downgrade your account and notify you via email and allow you to update your payment details or take out a new subscription. Please note in this instance you may lose any previous discount or special offer related to your previous subscription.
Where you are offered a free-trial period you will receive an email notification before your free-period is due to end and convert into a paid subscription. Please note this does not apply where you are merely offered a discounted or offer-period paid-for subscription at a reduced rate that subsequently converts to a subscription at one of our full standard subscription rates.
There is a 14 day cooling off period, if you are paying from day one of your subscription or registration as a User or Service/Business listing your business on the Website. If you accept a free period to use the Website before the first payment is processed, then the cooling off period is not applicable. Our standard cancellation and refund terms apply.
Cancellation Rights and Refunds
As this is a business-to-business transaction no right of cancellation exists under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Full or partial refunds will only be given where the product or service provided by us is found to be defective.
Refunds will not be given where we are unable to replicate the issue or the issue stems from the user or their equipment.
In the case of a defective service we reserve the right to offer an additional free period of service or issue a partial or full refund at our sole discretion.
Where a refund is offered and accepted by you it will be made within seven working days of receiving your acceptance of a refund.
Monthly contracts will be paid monthly by a automated online payment system in advance and payment will continue to be taken unless cancelled by giving Virtual Assistant Near Me 30 days written notice.
You must also cancel the subscription within your account on the Website. It is the subscribers full responsibility to ensure the subscription is cancelled within their account.
Annual contracts will be paid annually by a automated online payment system in advance and payment will continue to be taken on an annual basis unless cancelled by giving Virtual Assistant Near Me Limited 30 days written notice. Refunds are not granted on annual contracts. You must also cancel the subscription within your account on the Website. It is the subscribers full responsibility to ensure the subscription is cancelled within their account.
All listings on the site must have a corresponding payment details mandate. If a mandate is cancelled, then we reserve the right to remove the listing.
Any renewal shall be subject to Virtual Assistant Near Me current terms and conditions.
If you are using the Website as a service to list your business and had a free period prior to the first payment, there is no cooling off period upon the first payment. Our standard cancellation and refund terms apply.
Suspensions or Termination
We reserve the right to remove (with or without notice) content and suspend or terminate (with or without notice) the account of any user who in our sole judgment is in breach of these Terms and Conditions.
If a customer account is suspended the length of the suspension period and any reactivation will be at our sole discretion.
Posting, Listing and Conduct Restrictions
When you post a profile listing or a comment or leave a review, you will be providing (“User Content”) to the website. You are solely responsible for the User Content that you post, upload, link to or otherwise make available via the Service.
You agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. The Company, however, reserves the right to remove any User Content from the Service at its sole discretion.
We grant you permission to use and access the website, subject to the following express conditions surrounding User Content. You agree that failure to adhere to any of these conditions constitutes a material breach of these Terms and could lead to the removal of your content or listing. No refunds are issued in this event.
By transmitting and submitting any User Content while using the Service/website, you agree as follows:
You understand and agree that any liability, loss or damage that occurs as a result of the use of any User Content that you make available/submit on the website is solely your responsibility. The Site is not responsible for any misuse of your User Content.
The Site does not, and cannot, pre-screen or monitor all User Content. However, at our discretion, we, or technology we employ, may monitor and/or record your interactions with the Service or with other Users.
Whilst every effort is made to monitor statements and information submitted by the public and by members of Virtual Assistant Near Me, the information compiled on profiles/listings on Virtual Assistant Near Me is based on information supplied third parties (individuals and businesses), not associated with Virtual Assistant Near Me and it does not represent the views of Virtual Assistant Near Me. Virttual Assistant Near Me cannot be held responsible for any omissions or inaccurate claims that may appear on a members profile/listing.
Users of the service do hereby represent, understand and expressly agree that Virtual Assistant Near Me does not make any warranty or guarantee over the quality, timing, integrity, responsibility, legality or any other aspect whatsoever of the materials or services offered or delivered by its members to their clients.
By using Virtual Assistant Near Me directory you hereby expressly agree not to hold Virtual Assistant Near Me (or Virtual Assistant Near Me representatives) liable for any instruction, advice or services delivered by yourself (the member) to a client, which originated through the website or associated Services. Virtual Assistant Near Me expressly disclaims any liability whatsoever for any damage, suits, claims, and/or controversies that have arisen or may arise, whether known or unknown related to any disputes of services provided by a member of the website.
We take all reasonable steps to ensure the website is available and functioning fully at all times. However, we do not accept any responsibility for “down-time” or poor performance of our fileservers or where the website or any associated service is unavailable for any reason, whether within or outside our direct control.
Links to other sites and/or materials
We are not responsible for any links to third party websites from our website and the inclusion of any link does not imply an endorsement of a third party website by us.
Copyright & Copyright Complaints
All content, databases, graphics, buttons, icons, logos, layouts and look & feel are the copyright of Virtual Assistant Near Me unless expressly acknowledged as otherwise or provided by a user as part of content submission.
We reserve the right to terminate infringer Accounts/User Content. We respect the intellectual property rights of others and require that the website members do the same. We have adopted and implemented a policy that provides for the termination in appropriate circumstances of members of the Service who are repeat infringers. We may terminate access for members who are found repeatedly to provide or post protected Third-Party content without necessary rights and permissions.
If you are a copyright owner or an agent thereof and believe, in good faith, that any materials provided on the website infringe upon your copyrights, you may submit a notification by sending the following information in writing to our designated copyright agent at:
We grant you a licence to access the content, information and services contained within our website for business use only.
This licence allows you to download and cache (using your browser) pages from our website.
This licence does not allow you to make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question.
Our website design, layout, content or text cannot be copied, edited or otherwise manipulated without our express prior written permission.
Our website cannot be placed within the frame-set of another website or online platform.
Third parties are not allowed to “deep link” to pages within our website, without our express prior written permission. All links (unless expressly permitted by us) should be to the main index page of our website. Furthermore, the content of such links, whether graphic or text should not be misleading, false, derogatory or in any other way offensive.
The restriction on “deep linking” does not apply to affiliate partners who wish to send customers directly to a particular page or product in order to increase their affiliate sales.
If you have a dispute with one or more users, members or with the provision of information, user content and services undertaken by a member of the site whilst or as a result of using the Service, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
Communications made through the websites messaging system/instant chat will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents or representatives in any situation where legal notice is required by contract or any law or regulation.
User consent to receive communications in electronic form
We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt out of such email by selecting the “Unsubscribe” option on the website, or by sending an email to email@example.com
Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.
You agree that any cause of action related to or arising out of your relationship with Virtual Assistant Near Me must commence within 6 months after the cause of action accrues. Otherwise, such cause of action is permanently barred.
Should any part of this Agreement or paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.
Failure by us to enforce any accrued rights under these Terms & Use is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.
Limitation of Damages
To the extent permitted by applicable law, in no event shall the website or Virtual Assistant Near Me, its affiliates, directors or employees, be liable to you for any loss of profits, data or any other incidental, indirect, consequential damages, arising or that result from;
(A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT;
(B) YOUR USE OR INABILITY TO USE THE WEBSITE;
(C) THE WEBSITE/SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE;
(D) ANY OTHER INTERACTIONS WITH USE OR WITH ANY OTHER USER OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.